At TOV “MEKHIT”, we take the privacy and security of our customers and website visitors very seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, products, and services. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to improve your experience and provide our services efficiently. This includes:
Personal Information:
- Name
- Email Address
- Phone Number
- Physical Address (if applicable)
- Payment Information (when applicable)
Non-Personal Information:
- IP Address
- Browser Type and Version
- Device Type and Operating System
- Geographic Location (derived from IP address)
- Cookies and Tracking Data (for website analytics and user experience)
2. How We Use Your Information
We use the information we collect in several ways, including but not limited to:
- Providing Services: To process orders, manage accounts, and deliver products and services to you.
- Improving Our Website and Services: To enhance your experience, resolve issues, and offer better customer service.
- Marketing and Communication: To send promotional materials, newsletters, and updates about our products, events, or promotions (only with your consent).
- Legal and Regulatory Requirements: To comply with applicable laws, regulations, and contractual obligations.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your user experience. These technologies may track:
- Your browsing activity on our website
- Your preferences and settings for future visits
- Analytics to improve our website functionality and content
You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our website.
4. How We Protect Your Information
We take various measures to protect the confidentiality and security of your personal information:
- Encryption: Sensitive data such as payment information is encrypted using secure technologies.
- Access Control: Only authorized employees and partners have access to your personal information.
- Data Retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and as required by law.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: To process payments, manage orders, or provide other services necessary to run our business.
- Legal Compliance: If required by law or to comply with legal obligations, such as responding to subpoenas or protecting our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that process.
6. Your Rights
As a user, you have certain rights regarding your personal data:
- Access: You have the right to access the personal information we hold about you.
- Correction: You can request updates or corrections to your personal data if it is inaccurate or incomplete.
- Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
- Opt-out of Marketing Communications: You can opt-out of receiving marketing materials at any time by clicking the “unsubscribe” link in the email or contacting us directly.
- Data Portability: You may request a copy of your personal data in a commonly used electronic format.
